We recommend booking your luxury safari at least 6-12 months in advance, especially for peak seasons (July-October and December-January). This ensures availability at the best lodges and camps, and allows time for proper planning of your bespoke experience.

Our luxury packages typically include accommodation, all meals, game drives, professional guides, park fees, transfers, and selected beverages. International flights, visas, travel insurance, and personal expenses are usually separate. Each package is customized, so inclusions vary based on your preferences.

Yes! We offer flexible payment options including installment plans. Typically, we require a 30% deposit to secure your booking, with the balance due 60 days before departure. We accept major credit cards, bank transfers, and can discuss custom payment schedules for longer trips.

We understand that travel plans can change. Our cancellation policy varies by booking, but we always work to minimize penalties where possible. We strongly recommend comprehensive travel insurance to protect your investment. We can help you reschedule your trip based on availability.

Safety is our top priority. We work only with licensed, experienced guides and reputable accommodation partners. All vehicles are regularly maintained and equipped with communication devices. We provide 24/7 support, comprehensive safety briefings, and maintain close relationships with local authorities and medical facilities.

Absolutely! We work with lodges and camps to accommodate all dietary requirements including vegetarian, vegan, gluten-free, kosher, halal, and specific allergies. Please inform us of any dietary needs when booking so we can make proper arrangements with all accommodation and dining venues.